Newsroom

London, UK, 15th December - PXP Financial, the global expert in acquiring and payment processing services, today announces Status Page, a new and improved notification system for PXP Financial’s incident management process. Status Page is designed to be an evolution in customer visibility, allowing customers to see the status of services at all times.

Status Page is a 24/7 service that uses automation to improve both the efficiency and speed of both internal and external communication around incidents and maintenance. Users of Status Page simply subscribe to the service and will immediately begin to receive alerts

Aside from the actual page itself, Status Page integrates seamlessly with PXP Financial’s existing support tools Zendesk and Pingdom. This integration allows for notices and alerts to be shared through the tools themselves, increasing awareness of an incident. This includes PXP Financial’s customer facing portal.

Koen Vanpraet, CEO of PXP Financial comments: “From a service perspective it’s a huge step forward. Never before has PXP Financial been able to provide customers visibility of the uptime of our services at all times. In the past there has been a dependency on the support team to communicate the current status of an incident, Status Page gives an element of control back to the customer as they can view the Status Page whenever is needed to check up on an incident or maintenance.”

In order to utilise the service, PXP Financial’s customers will need to subscribe to receive notifications, as required by GSPR guidelines. To subscribe, please visit https://status.pxpfinancial.com/

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London, UK, 17th November - PXP Financial, the global expert in acquiring and payment processing services, today announces its sponsorship of HOSPACE 2020 taking place on 19th November. The sponsorship follows PXP Financial’s recent eBook launch detailing how to support the hospitality industry during the COVID-19 pandemic.

HOSPACE is a one-day annual conference and exhibition for Professionals involved in Financial Management, Revenue Management, Asset Management, Marketing and IT within the hospitality industry. This year’s event will be a hybrid conference, mixing live with virtual and will retain many of the features that have made HOSPACE a success in past years, whilst taking advantage of the new technology being used this year.

As part of PXP Financial’s sponsorship, the company will have a virtual exhibitor stand whereby by its in-house experts will be on hand to speak to delegates.

Koen Vanpraet, CEO of PXP Financial commented: “Now, more than ever, the payments industry needs to support professionals within hospitality. At HOSPACE 2020, our in-house PXP Financial experts will be on hand virtually to talk about the findings of our recent COVID-19 eBook relating to the critical issues the hospitality industry is facing. Alongside this, they will also be sharing advice to help guide businesses through getting the right systems and techniques in place to drive their growth through this difficult time, and into the future.”

Register for HOSPACE2020 here: https://www.hospace.org/

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About PXP Financial

The end-to-end payment platform: PXP Financial provides a single unified payments platform to accept payments online, on mobile and at the point of sale. Powered by inhouse global acquiring, 200+ alternative payment methods & financial services, PXP processes over EUR 21.5 billion annually through our unified gateway.

Whatever your business needs today or tomorrow, PXP Financials’ innovative payment platform will support your business growth with all the payment services you will ever need from one source, wherever your business takes you.

The payment expert’s continued expansion into the US gaming market will be supported by major sportsbook and casino operator.

New York, NY, 11 November 2020 - PXP Financial Inc., the US subsidiary of PXP Financial Ltd., the expert in global acquiring, payment, fraud and data analysis services, has today announced its partnership with US online gaming operator Penn Interactive, a subsidiary of Penn National Gaming, Inc. (“Penn National”).

Penn Interactive is the latest innovative operator to join PXP Financial Inc’s growing US portfolio. With this partnership, PXP Financial Inc. has deployed a full-service gateway, offering multiple connections to several payment service providers, and a fully managed service to include reconciliations and risk monitoring for Penn Interactive.

Having entered the US region in 2013, PXP Financial Inc. now has gaming licenses in more than nine US states and its solution is approved in several more. The company’s knowledge of the region and its experience with multiple payment solutions, all under one service, will enable Penn Interactive to best support its merchants across the country. In return, PXP Financial Inc. will continue its brand expansion in the US gaming market.

Jake Francis, Director of Operations at Penn Interactive, commented: “Our Player Account Management partner, White Hat Gaming, introduced us to PXP Financial. We were impressed with the team’s proactivity and how knowledgeable they were about the markets to which we are interested in entering. It was easy to unify our roadmap with PXP Financial Inc’s, so the partnership felt natural.”

Kamran Hedjri, CEO at PXP Financial Inc., says: “Penn Interactive is an innovative US brand and it is a great honour to become a service provider for them. They will be instrumental for us to push our brand recognition in the United States, and the experience we gain from working closely with them will help us to improve our services worldwide.

The partnership has already gone live in Penn Interactive’s home state of Pennsylvania and is on its way to continue expanding both companies’ offerings, within Pennsylvania and additional states in the future.

To find out more about the PXP Financial family of companies please visit: pxpfinancial.com.

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About PXP Financial Inc.

The end-to-end payment platform: PXP Financial Inc. provides a single unified payments platform to accept payments online, on mobile and at the point of sale. Powered by inhouse global acquiring, 200+ alternative payment methods & financial services, PXP Financial family of companies processes globally over EUR 21.5 billion annually through our unified gateway. Whatever your business needs today or tomorrow, PXP Financials’ innovative payment platform will support your business growth with all the payment services you will ever need from one source, wherever your business takes you. To find out more about PXP Financial family of companies , visit: www.pxpfinancial.com.  

About Penn Interactive

With the nation's largest and most diversified regional gaming footprint, including 41 properties across 19 states, Penn National continues to evolve into a highly innovative omni-channel provider of retail and online gaming, live racing and sports betting entertainment. The Company's properties feature approximately 50,000 gaming machines, 1,300 table games and 8,800 hotel rooms, and operate under various well-known brands, including Hollywood, Ameristar, and L'Auberge. Our wholly-owned interactive division, Penn Interactive, operates retail sports betting across the Company's portfolio, as well online social casino, bingo, and iCasino products. In February 2020, Penn National entered into a strategic partnership with Barstool Sports, whereby Barstool is exclusively promoting the Company's land-based and online casinos and sports betting products, including the Barstool Sportsbook mobile app, to its national audience. The Company's omni-channel approach is bolstered by the myChoice loyalty program, which rewards and recognizes its over 20 million members for their loyalty to both retail and online gaming and sports betting products with the most dynamic set of offers, experiences, and service levels in the industry.

The payments expert will roll out to 11 US States in 2020

London, UK, 8 June 2020 - PXP Financial, the expert in global acquiring, payment, fraud and data analysis services, has today announced its provision of Gateway services, along with a comprehensive portfolio of payment solutions to gaming giant, ROAR Digital, the joint venture between MGM Resorts International and GVC Holdings Plc.

PXP is currently providing payment solutions for ROAR Digital’s popular sports betting app, BetMGM, in New Jersey, West Virginia, Colorado, Indiana, and Nevada, with a phased rollout of subsequent states over the course of 2020.

Koen Vanpraet, CEO of PXP Financial, commented: “The deregulation of sports betting in the US has opened a new and exciting market and we are right where we want to be; at the heart of the industry working with a legendary global entertainment company like ROAR Digital. PXP Financial has a powerful proven track record in sports betting and we are pleased to bring it to the table in this partnership.”

The news follows the announcement that PXP Financial is making a major push into the US market, which it stated is the next logical step for the company. PXP Financial is already providing payment services to a portfolio of large US companies, and has done for over 8 years, it is now adding key functionality and presence to its US business.

The announcement underlines PXP Financials’ goals for 2020, as it looks to grow its overall business by focusing on key verticals, including retail, travel, online gaming and hospitality. As part of those plans, PXP Financial will also introduce a channel programme that will support payment facilitators and IPSP’s.

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About PXP Financial

The end-to-end payment platform: PXP Financial provides a single unified payments platform to accept payments online, on mobile and at the point of sale. Powered by inhouse global acquiring, 200+ alternative payment methods & financial services, PXP processes over EUR 21.5 billion annually through our unified gateway. Whatever your business needs today or tomorrow, PXP Financials’ innovative payment platform will support your business growth with all the payment services you will ever need from one source, wherever your business takes you. To find out more about PXP Financial, visit: www.pxpfinancial.com.  

About ROAR Digital

ROAR Digital LLC is a US sports betting and online gaming joint venture, created by MGM Resorts International (NYSE: MGM) and GVC Holdings Plc (LSE: GVC). Based in New Jersey, the venture was established in July 2018 to create a world-class sports betting and online gaming platform in the United States, in order to take advantage of the new regulated sports betting market developing in the US. Utilizing GVC’s U.S.-licensed, state-of-the-art proprietary technology platform, ROAR Digital offers sports betting and online gaming via market leading brands including BetMGM and Partypoker. The venture has exclusive access to MGM's U.S. land-based and online sports betting, major tournament poker, and online gaming businesses. For more information visit www.roardigital.com.

End to end payments experts announces four new senior hires after a successful start to 2020

London, UK, 27^th April 2020 - PXP Financial, the global expert in acquiring and payment processing, today announces four major new hires. Following a successful expansion into the US earlier in 2020, PXP Financial welcomes Arne Matthias as Chief Operating Officer, and Anschana Caravaca as Head of Gaming to the team. Additionally, Dave Janse joins as Head of Business Development, and Armin Pichler as Head of HR.

Arne Matthias joins PXP Financial with vast experience in the payments industry, having previously worked with Wirecard where, amongst other roles, he built and led their Payment Processor, expanded Wirecard’s issuing footprint in the Asia and Middle East region, and, in Munich, took over the global responsibility for all issuing products.

At PXP Financial, Arne will direct, administer and coordinate the internal operational activities, as well as working to develop organisation policies and goals that cover operations, personnel, financial performance, and growth.

Also joining the company at this key point in its growth is Anschana Caravaca as Head of Gaming. Bringing with her 15 years’ experience working in the payments industry, and 7 specialising in gaming, Anschana will provide critical business development advisory services while helping to further drive the expansion of PXP Financial’s gaming branch.

Strengthening the Business Development division at PXP Financial, Dave Janse joins as Head of the department. A payments veteran with nearly 20 years’ experience in the industry having worked with the likes of Ingenico ePayments, Global Connect, and Travelex, Dave will be accountable for driving a complex and consultative sales process. This role also involves hands-on direct business development, sales duties, and lead generational targets.

Completing the set of new hires is Armin Pichler who joins as Head of HR. Armin will act as an advisor to Senior Management teams on all employee-related matters across the group, and drive HR strategy and procedures.

Koen Vanpraet, CEO at PXP Financial, commented: “Being able to welcome these four new senior hires is the cherry on top of a fantastic start to the year. Their combined experience and skillsets create a winning combination and we are delighted to welcome Arne, Anschana, Dave and Armin to the PXP Financial family. And this is just the beginning – we have exciting plans in place for the rest of the year, and we are thrilled we get to work on these with these four key staff members newly established within the business.”

Arne Matthias, COO at PXP Financial, added: “I am delighted to bring my skillset to this new role and to be joining the team at PXP Financial. It’s a privilege to join such a renowned company in the payments space, and be a part of PXP Financial’s extensive plans for 2020 and beyond.”

About PXP Financial

The end-to-end payment platform: PXP Financial provides a single unified payments platform to accept payments online, on mobile and at the point of sale. Powered by inhouse global acquiring, 200+ alternative payment methods & financial services, PXP processes over EUR 21.5 billion annually through our unified gateway.

Whatever your business needs today or tomorrow, PXP Financials’ innovative payment platform will support your business growth with all the payment services you will ever need from one source, wherever your business takes you.

• Millennials rely on debit cards for betting and spend the most compared with any other generation
• Responses towards the credit card ban grow more negative the older respondents are, with Generation X particularly disliking it
• Generation X prefer the convenience of e-Commerce when compared to other generations

London, UK, 6th April 2020 - PXP Financial, the global expert in acquiring and payment processing services, has launched research into the payment habits of different generations of players in the online gaming and betting space.

This research looks at topical payment issues to provide the sector with a deeper understanding of its target market, revealing various key perceptions from customers of the online gaming and betting industry. When securing the sentiments of each generation on their payment habits, PXP Financial found that Millennials (1981 – 1995) are the biggest spenders and prefer to use debit payments. In contrast, Generation X (1965 – 1980) prefers to play with credit instead.

January’s announcement of a credit card ban across the industry produced interesting results. Unsurprisingly, Generation X had an incredibly negative response. However, perhaps more surprisingly, each of the generations had a majority negative view on the regulation, leading to over 50% of the respondents citing it to be harmful to the sector.

“At PXP Financial we work hard to ensure we understand trends within various markets and how they will affect our clients,” commented Koen Vanpraet, CEO of PXP Financial. “It is our hope that the insights provided within this sentiment research will provide the industry with a greater understanding of its target groups and help our clients with their market strategies.”

This sentiment survey was developed following PXP Financial’s 2019 Are Payments the Key to Maximising Gen Z Appeal for the High Street research, which looked at the retail spending habits of Generation Z (1996 – 2012). Interestingly, the survey found that the majority of respondents preferred shopping instore to online and preferred to spend using digital currencies instead of cash. It aimed to provide another look into this generation and the spending habits of other generations in the retail sector.

With regards to Generation Z, they have yet to have a significant impact on the online payments industry, primarily due to their age and financial capability. However, this is set to change as the group matures.

And as for the perception of retail, Millennial’s were found to lean more positively towards physical shopping, although it was nearly an even split. Generation X, on the other hand, vastly preferred the convenience of shopping online.

The research for this survey was conducted at ICE London 2020, Europe’s biggest Online Gaming expo. For more information, or to download PXP Financial’s whitepaper, A Conversation About Payments: Differences in Generational Betting, visit: https://info.pxpfinancial.com/differences-in-generational-betting

About PXP Financial

The end-to-end payment platform: PXP Financial provides a single unified payments platform to accept payments online, on mobile and at the point of sale. Powered by inhouse global acquiring, 200+ alternative payment methods & financial services, PXP processes over EUR 21.5 billion annually through our unified gateway.

Whatever your business needs today or tomorrow, PXP Financials’ innovative payment platform will support your business growth with all the payment services you will ever need from one source, wherever your business takes you.

Media Contacts

Claire Holden, Account Manager, SkyParlour: claire@skyparlour.com / +44 (0)330 043 1315

The payment expert’s latest US partnership is the US division of European sportsbook operator Tipico.

New York, NY, 2 November 2020 - PXP Financial Inc,. the US subsidiary of PXP Financial Ltd., the expert in global acquiring, payment, fraud and data analysis services, has today announced its partnership with the US division of the global sportsbook operator, Tipico.

Tipico is an existing partner of PXP Financial Ltd. in Europe. With both companies growing existing US portfolios it felt natural to extend the partnership to include the region. With this partnership, PXP Financial Inc. has deployed a full-service gateway, offering multiple connections to different providers, and a full managed service including reconciliations and a risk monitoring service for Tipico.

PXP Financial Inc. has gaming licenses in more than nine US states since 2013, and its solution is approved in even more. The company’s knowledge of the region and its experience with multiple payment solutions in an all-in-one service will allow Tipico to support its own clients. The close and intensive relationship between Tipico and PXP Financial Inc. means the two will be able to support each other in both parties US brand expansion.<

“PXP Financial’s proven experience in the regulated U.S. market has been beneficial as we prepare to officially launch our sports betting app in New Jersey,” said Adrian Vella, Managing Director, U.S. Business, Tipcio “Their innovative platform, which links our all-digital systems to retail cash-at-cage payments has been especially key.”

“With 20 years of expertise processing payments for the gaming sector, the PXP platform will offer our customers the convenient deposit and withdrawal options they’re looking for,” said Allen Ambrogio, Director of Operations, U.S. Business, Tipico. “This will ensure a seamless experience when placing bets through the Tipico app.”

The partnership launched in New Jersey in October 2020 and PXP Financial will be supporting the company as it expands its business into multiple states across the US.

Kamran Hedjri, CEO at PXP Financial Inc., says: “We have had a great partnership with Tipico’s European branch and so have no doubt that they are also a great partner for us in our US venture. They are a fantastic brand in the industry, and we hope that our work together will bring great results for both companies.”

To find out more about the PXP Financial family of companies please visit: pxpfinancial.com.

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About PXP Financial Inc.

The end-to-end payment platform: PXP Financial Inc. provides a single unified payments platform to accept payments online, on mobile and at the point of sale. Powered by inhouse global acquiring, 200+ alternative payment methods & financial services, PXP Financial family of companies processes globally over EUR 21.5 billion annually through our unified gateway. Whatever your business needs today or tomorrow, PXP Financials’ innovative payment platform will support your business growth with all the payment services you will ever need from one source, wherever your business takes you. To find out more about PXP Financial family of companies , visit: pxpfinancial.com.

About Tipico

Tipico is a U.S. sportsbook originally founded in Europe in 2004. As the leading sports betting provider in Germany and one of the top sports betting companies worldwide, the company offers digital and mobile betting entertainment across 30 different sports and invests heavily in the development of technologies that make the sports betting experience better and safer, placing the highest value on player protection. Tipico Group Ltd. employs over 1,800 people worldwide and another 4,200 people working in the Tipico associated franchise network. In the United States, Tipico is regulated by the New Jersey Division of Gaming Enforcement and has established U.S. operations and business headquarters in Hoboken, New Jersey. Tipico has partnered with Ocean Casino and Resort in Atlantic City for New Jersey licensing. In Colorado, Tipico will be regulated by the Colorado Division of Gaming, and has partnered with Century Casinos for licensing. For more information, please visit www.tipico.com/us, or www.tipico-group.com.

“We’re looking forward to providing our customers with a more convenient, efficient and friendly way to get in touch with us for support.” - Gwyn Davis, Service Desk Manager at PXP Financial

Open communication with customers should be a key part of any business, not only does it help to let them know of any updates from the company but it offers them the opportunity to voice their thoughts and experiences.

This is crucial in the current landscape, with businesses of all sizes facing uncertainty amid the global COVID19 pandemic. Now more than ever, customers need to know they can get in touch to monitor ever-changing parameters set by local governments, as well as rapidly changing behaviours from end users.

For PXP Financial, this level of exceptional customer care written into our DNA. But we’re taking that one step further, and have integrated 24/7 online chat capabilities for our customers and stakeholders.

By harnessing best-in-class chat capabilities with Zendesk to our website, www.PXPFinancial.com, PXP Financial is opening up the doors of communication, enabling us to provide an efficient, personal and supportive channel for our customers across the globe to use.

Conor O' Mahony, Senior Account Executive (UK) at Zendesk, said: "At Zendesk, we are excited to enable PXP Financial to provide best in class customer service to its clients. It will be a game changing tool for clients who need to be in touch regularly but remotely. That’s never been more important amid these uncertain times as businesses look for support and advice on adapting their company operations according to the developing situation.”

When visiting our site, customers will now see a ‘help’ or ‘chat’ button pop up on your screen. With chat, you will be able to talk online in real time with a support agent, while ‘help’ will enable you to submit a question or request.

The chat function has been optimized for use on mobile devices, useful for those trying to troubleshoot in busy or noisy environments. The technology enables people with different languages to communicate effectively through its translation feature. So, no matter where in the world your company is based, you can be assured that we will be able to help with no time wasted passing the request on to someone with the same language.

Zendesk’s functionality means not only are we able to connect with our customers faster and more effectively than ever before, but save you valuable time too. We’re able to solve any queries or questions as quickly as possible, while also avoiding the hassle of going through any phone menus or potential queues at peak times in order to speak to a member of our team.

Now more than ever we are utilising technology and the internet to connect with each other, and we are delighted to be supporting our customers and partners with access to our team and solutions whenever they need it.

Gwyn Davis, Service Desk Manager at PXP Financial, said: “Zendesk Chat is an entirely new and exciting communication method for the PXP Service Desk, we’re looking forward to providing our customers with a more convenient, efficient and friendly way to get in touch with us for support.”

For more information about our services e-mail sales@pxpfinancial.com or complete your details on the contact form below.

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To start off, we want to thank everyone who visited us during ICE London 2020. It was great to meet with both new faces and old, and we hope you walked away having learnt something from us (and also snacking on the delicious cupcakes we had on the stand).
ICE London is an important event for us as we have been active in the regulated gaming sector since we began. But this year more important than any previous year as new regulations like the credit card ban, and a shifting focus to online and mobile gaming mean that payment methods are changing. Now more than ever it is important for companies in the gaming space to offer a stable, secure payments platform that is flexible around the needs of both the customer and the business.

This was just one of the takeaways from ICE London 2020 though. Another was the growing influence of eSports across the industry. There was an entire section of the event dedicated to this rising sector with live games where attendees could make mock bets in real-time. It was more than just betting on who would win however, the bets could range anywhere from who would get the next point to which item was going to be picked up next and by who.

This sector seemed most popular with younger attendees while the more traditional sports betting, slot machines and roulette tables were being tested by the older generation. Although even in this sector it seems like the influences from video gaming has seeped in, as skill-based gambling machines were prominent. These were machines that were inspired by popular mobile games such as Candy Crush, that awarded the user credit based on their own abilities rather than luck. It was more engaging than traditional machines and stood out from a lot of the other gaming technology available.

Both of these takeaways supported our hypothesis around the desires of players in the gaming industry: they care about the play and not the pay. The industry has recognised that the future of gaming is in the more engaging forms of play. That’s why at PXP Financial we went to ICE London with the intention of providing a solution to the highly fragmented payment landscape that can be found in the shadows of the industry. Domestic debit schemes, restricted payment methods and protocols are preventing play. We aim to fix that.

PXP Financial delivers a many-into-one proposition all on a single contract. Our solution covers multiple payment methods, channels, currencies and countries; with a team of experts supporting our partners the entire time. We got a lot of positive feedback about our solution and service during the event, especially from the international markets that are looking for a provider who works on a global scale. This is important as consolidating relationships into one global payments partner helps cut costs, drive revenue and increase player satisfaction.

ICE London is always a pleasure but this time it gave us a glimpse into the upcoming decade; the challenges new technologies will bring, and the ways companies have to adapt to meet an ever-demanding player-base. To support all of this a solid payments structure is needed behind the scenes to ensure that no matter what changes, players can still get the funds they need to game, and we showed those who attended our booth this year that we could offer just that.

If you want to learn more about our gaming offerings then download our guide below.

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PXP Financial will be attending ICE London, at ExCel London on 4-6 February. Come and see us at stand N9-134 to find out more about how we are the perfect partner for gaming operators. To book a meeting, please click here.

PXP Financial has been active in the regulated gaming sector since the start, When it comes to supporting gaming operators reach more players, maximise conversion and player loyalty plus diversify across channels and markets, we’ve been there, done that and got the T-shirt with our clients!

We offer a single unified payments platform to accept payments online, on mobile and at the point of sale. This means providing a stable, secure payments platform with an up-time of 99.9%.. It’s what our gaming, retail and hospitality clients expect. And it’s what we expect of ourselves.

Maintaining and developing a technology platform is important, particularly when not all technology platforms are created equally. Ours is modular, lean and agile, and has been developed for maximum flexibility. We’re flexible in responding to customer needs. And our clients can also configure components in a way that makes the most sense for their business.

It doesn’t really matter what hardware or applications you run, or which financial institutions you choose to work with. It certainly shouldn’t impede your multi-channel or international ambitions. As an agnostic provider, we have the necessary APIs and SDKs to integrate with everything and everyone.

Personal touch

Technology is only part of the story. What really makes PXP Financial different — and why our gaming clients appreciate us — is our deep domain expertise in the sector. After all, we were initially created by a gaming operator so our technology, by design, has all of the specifics you need to operate in the sector.

We’re not aiming to be the biggest all-around payments provider. We believe that’s when you lose both focus and the personal touch. Rather, we measure ourselves on the nature and quality of our client relationships.

We aim to get close to our gaming clients. So much so, we have daily calls with our largest operators in the sector. This may be to improve conversion and fraud rates, optimise treasury practices, or configure reports to extract maximum value from data.

Our reporting suite and interactive dashboards make data-driven decisions possible. And as we capture 40+ data points for each transaction, we can better understand business problems and, in many cases, identify root causes. For example, around acceptance, fraud and chargebacks.

Similarly, those looking to expand into new markets or channels, can benefit from our payment portfolio builder. We evaluate acceptance and risk ratios per payment type for you.

Player metrics are also important. We can identify your customer’s first and second choice of payment method for a specific country or region. And then build fallback options for a higher conversion rate based on individual or a combination of payment methods.

A year of satisfaction

PXP Financial was launched on the 6^th February 2019, which coincides with this year’s ICE London event. So, we decided to put the ICE-ing on the birthday cake and celebrate our first anniversary at the event.

Throughout the three-day expo, we will be on hand to discuss our unified technology platform. Complete with reporting dashboards and data capture for transactions, these are the tools that PXP Financial has become known for in the gaming sector. Our experts will be ready to answer any questions visitors may have.

In addition, we’ll be following up our 2019 whitepaper, ‘Are Payments the Key for Maximising Gen Z Appeal for the High Street’, with a focus on Gen Z appeal within the gaming industry. Therefore, we’ll be calling on the industry’s finest minds at ICE to complete a short survey and share their expert opinion and insight. As a thank you for your time and signing up to our blog at the end of the survey, we’ll be giving away three Apple Watches over the course of ICE.

To find out more about our proposition for the gaming sector, come and see us at ICE London, stand N9-134. Or to book a meeting, please click here.

By Graeme Zwart, Head of Security 

The Payment Card Industry Data Security Standard (PCI-DSS) is the global industry’s standard and our holy grail when it comes to the secure handling of cardholder information. It provides a framework for data security processes, including preventing, detecting, and reacting to security incidents. This month, PXP Financial has received its 12th consecutive accreditation, a Level 1 Service Provider certification for ANYPay and PC-EFT.

Our clients’ security is of paramount importance to us; they need to know that our systems are secure, reliable and that if they take a payment, their customers’ details will not be compromised. That’s why we’ve ensured that we regularly work towards and achieve the latest in accreditation from PCI DSS. The certificate shows that PXP Financial will, across every stage of our end-to-end payments processing.

• Build and maintain a secure network
• Protect cardholder data
• Maintain a vulnerability management programme
• Implement strong security measures
• Regularly test and monitor networks
• Maintain an information security policy

Selling securely, shopping securely

Compromised data negatively affects everyone in the payments process, from the consumers, to merchants and financial institutions. We’ve all seen how just one incident can severely damage a merchant’s reputation and their ability to conduct business effectively, far into the future. What’s more, data breaches can lead to catastrophic loss of sales, important partner relationships and brand trust - not to mention potentially damaging lawsuits, insurance claims or fines.

It’s for this reason that every merchant or payment service provider that processes, stores or transmits any cardholder data, must comply with the standard. Whether you conduct a few payments a day, or millions of transactions every year, it’s relevant to your business.

Ensuring PCI DSS compliance across the delivery chain is a guarantee to customers that your systems are secure, and that they can trust you with their identifiable card information. And as compliance applies to the physical environment, as well as the administrative and the tech side of the business, it must be updated regularly. It’s an ongoing process, but one that is required by payment brand rules. According to them, all merchants and their service providers are required to comply with the PCI DSS in its entirety.

To under estimate the importance of PCI DSS can lead to security flaws and ultimately compromised data. This can damage consumer trust in a brand, and can severely tarnish a reputation. It will certainly make customers think twice about sharing that kind of data with you again.

To find out more about what PXP Financial can do to help your business, get in touch with us: sales@pxpfinancial.com or www.pxpfinancial.com.

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Payment specialist provides cashless payments for passengers

Leading payment services specialists, PXP Financial, has partnered with riverboat and discovery ocean cruise operator, Scenic Luxury Cruises and Tours, to empower it to set a new standard in ocean cruises for luxury and technology with a cashless payment system on board its newest “discovery yacht”, Scenic Eclipse.

Launched in August 2019, Scenic Eclipse has been designed to deliver the ultimate experience of a lifetime for 228 guests, taking ocean cruising to a whole new level – marrying luxury, discovery and innovation - giving guests the opportunity to explore above and beyond what was previously imaginable. State-of-the-art design features and inclusions allow passengers to unlock destinations others can only dream of.

PXP Financial is helping the new ship to achieve this goal, working in partnership with MarineXchange (MXP) to deliver cashless payments via the MXP Ships Property Management System (SPMS).

The MXP SPMS offers secure card processing, facilitating direct payment by debit and credit card whilst the ship is at sea, eliminating the need for passengers to carry cash. Using PXP’s technology, PXP helps increase efficiency and reduces shortfall debt by taking payments automatically. Payments are processed during and after the cruise has been completed, enabling payments to be made with and without a communications link to the mainland.

Explaining the benefits of the solution for the Scenic Eclipse, Franco Del Basso, PXP Director and Head of Business Development commented: “Working in partnership with MarineXchange we’ve delivered a payment platform designed to perfectly complement the experience and high level of personal service expected on a cruise. From the moment a customer embarks, the payment process has begun, and it doesn’t end until they have disembarked. As some cruises can last months, it is a payments process that is like no other - integrating seamlessly into the overall customer journey to make their cruise experience every bit as relaxing, frictionless and care-free as expected.”

Hans Heger, GM Operations, Scenic Discovery Yachts concluded: “Customers boarding a vessel at the cutting edge of technology and luxury like Scenic Eclipse expect an onboard experience free from worries and cares. Working with PXP Financial and MarineXchange, we’re able to deliver this for our passengers, providing a seamless, frictionless payment offering that helps further enhance the luxury and ease of our ship-board experience. We’re looking forward working with both organisations into the future.”

To find out more about MXP SPMS, and about PXP Financial’s offering for the cruise industry, visit: www.pxpfinancial.com.

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