Protect your income with smart routing
PXP dynamically routes transactions based on real-time conditions, historical performance, and business rules. Static routing leads to avoidable declines and lost revenue. Smart routing keeps your approval rates high and your operations resilient.
Traditional routing leaves performance on the table
Sending every transaction to one acquirer is not realistic at scale. Acquirer performance varies by region, time, and card type. Outages, latency, and issuer behaviour change constantly, and partial degradation happens frequently and unpredictably. Switching providers manually is slow and reactive, and limited visibility makes it hard to know when performance is shifting.
How smart routing works
Performance-based routing
Non-sticky decisioning
Retry logic and cascades
Downtime detection
Recovery and retries
Not every decline is final. Issuers return soft declines for many reasons, and without recovery logic, transactions stop too early. PXP supports recovery and retries as part of the orchestration flow, identifying when a decline is recoverable, retrying using updated context or alternate paths, triggering step-up actions when required, and avoiding unnecessary retries that increase cost or risk.
01
Issuer soft decline
Trigger 3DS step-up (if permitted) or submit new authorisation attempt
02
Acquirer decline
Route to next-best acquirer and resend authorisation
03
Non-recoverable decline
Stop the transaction (lost/stolen, NSF, etc.)
Self-service routing rules
Configure routing logic to support your specific business requirements. This includes on-us transaction routing, least-cost debit routing, and preferences based on cost, region, or card type. Rules are managed through a self-service interface, so your team can adapt routing strategy without waiting for development cycles.
01
On-us transaction routing
02
Least-cost debit routing
03
Region and card type preferences
Stop losing revenue to static routing.
Talk to our team about adaptive routing built for your traffic, your processors, and your performance goals.
