Overview
MCC 5962 covers direct marketing of travel services including holiday packages, flights, and accommodation sold through telemarketing, mail order, and digital direct response channels.
Transaction Profile
Mid to high value, moderate frequency, card-not-present dominant, advance booking creates future delivery exposure, cancellation rates higher than retail travel
Card Network Notes
Standard interchange applies. Enhanced monitoring recommended for direct marketing travel merchants due to combined risk factors.
Risk & Compliance
Medium risk. Combines travel industry future delivery exposure with direct marketing chargeback patterns. Buyer's remorse and cancellation disputes are elevated compared to traditional travel agency channels.