Overview
MCC 3802 is the merchant category code assigned to The Palace Hotel, used to classify point-of-sale transactions for hotel stays and related hospitality services. When a cardholder books or pays at The Palace Hotel, the transaction is classified under MCC 3802, enabling acquirers and issuers to apply lodging-specific interchange rates, fraud screening, and rewards programme rules.
Transaction Profile
Pre-authorization holds, multi-night stays, incidental charges, room service, resort fees, late checkout fees
Card Network Notes
MCC 3802 is within the hotel/lodging range (3501–3999), assigned to The Palace Hotel. Recognised by Visa, Mastercard, and other major networks.
Risk & Compliance
Hotel and lodging transactions under MCC 3802 carry typical hospitality risks, including chargebacks related to no-show disputes, room rate discrepancies, incidental charges, and cancellation policy disagreements. Acquirers should ensure merchants maintain transparent pricing and clear cancellation policies. Pre-authorisation holds for incidentals are standard and must be handled in accordance with scheme rules.